have your say.
Customer Feedback Form
Full Name(*)

Please rate out of 10 stars.
1. Quality & freshness of product(s) purchased.
2. Selection and range of products in vending machines.
3. Equipment Reliability.
4. Cleanliness of the vending machines.
5. Likelihood to purchase items from these machines.
6. Overall satisfaction with service.

Additional Questions

7. What additional product(s) would you like to see in our vending machines?

8. If you are to leave a testimonial on what you like about this service, what will it be? (required)

9. If you are to suggest an improvement to this service, what will it be?

10. Any additional comments and suggestions you may like to make.

11. Do you feel that our vending service has helped to make this site more multicultural friendly?

12. Do you believe that this vending service has added variety and improved the current vending services on the site?

customers think.
On what they like about our service: Wendy quoted "everything"

On additional comments: Wendy quoted "Hi there, I have purchased OOLONG TEA of POKKA from your machine before (may be last week), but I find that there is no OOTONG TEA any more in Monash Caufield Compus, why? I LOVE it and I feel sad that I can't buy it any more."

Wendy , Student, Monash Caufield Compus

On what they like about our service: Heather D quoted "Barq's root beer - only place i've seen it in Australia - great to have international drinks here at reasonable prices."

Heather D, Student, Burwood

On what they would like to see: Pramuk De Silva quoted "Its also good if you have Hot Milk as well because now its getting cold in Australia."

On what they like about our service: Pramuk De Silva quoted "I was very impressed by the after sales service i received after the machine was not working."

On improvements to our service: Pramuk De Silva quoted "Keep up the good work"

Pramuk De Silva, Student, Deakin Uni

On what they like about our service: Jade Linda Whitehead quoted "I like that you are kind and your products are always well presented and delicious. You replied to my complaint quickly, which was lovely of you. "

On additional comments: Jade Linda Whitehead quoted "nope, keep up the good work!"

Jade Linda Whitehead, Student, Deakin University

clients think.
On what they like about our service: Ross Preen quoted "Altavend's service is welcomed by staff and students and is correlative to the University's vision in creating a multi-national on campus environment that is beneficial to both Australian and International students."

Ross Preen, Facilities Manager, Swinburne Univeristy Hawthorn

On what they like about our service: Leesa Mckenzie quoted "Altavend has a strong and passionate understanding of the market they serve backed by constant overseas research and innovative ideas."

On additional comments: Leesa Mckenzie quoted "They are a highly reliable and problem-free vendor to deal with and regularly maintain their machines and keep stock levels at maximum."

Leesa Mckenzie, Contract Officer, Deakin University

On what they like about our service: Caryn Ooi quoted "Reliable "

On improvements to our service: Caryn Ooi quoted "probably more around the campus"

Caryn Ooi, Student Admin, Deakin ICCB