have your say.

We value your thoughts.
At Altavend, we are constantly striving to improve our quality of service, bringing both excellent service and convenience to our customers and sites. If you're a current customer of ours, or managing a site that is currently using our service, and
  • have something lovely to say about our service or,
  • would like to suggest an improvement or product to our service or,
  • believe that you’re not receiving the level of service you desire…
Then we'd love to hear from you. Feedback takes only a few minutes to complete, please choose one of the options above to participate!
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customers think.
On what they like about our service: Wendy quoted "everything"

On additional comments: Wendy quoted "Hi there, I have purchased OOLONG TEA of POKKA from your machine before (may be last week), but I find that there is no OOTONG TEA any more in Monash Caufield Compus, why? I LOVE it and I feel sad that I can't buy it any more."

Wendy , Student, Monash Caufield Compus

On what they like about our service: Heather D quoted "Barq's root beer - only place i've seen it in Australia - great to have international drinks here at reasonable prices."

Heather D, Student, Burwood

On what they would like to see: Pramuk De Silva quoted "Its also good if you have Hot Milk as well because now its getting cold in Australia."

On what they like about our service: Pramuk De Silva quoted "I was very impressed by the after sales service i received after the machine was not working."

On improvements to our service: Pramuk De Silva quoted "Keep up the good work"

Pramuk De Silva, Student, Deakin Uni

On what they like about our service: Jade Linda Whitehead quoted "I like that you are kind and your products are always well presented and delicious. You replied to my complaint quickly, which was lovely of you. "

On additional comments: Jade Linda Whitehead quoted "nope, keep up the good work!"

Jade Linda Whitehead, Student, Deakin University

clients think.
On what they like about our service: Ross Preen quoted "Altavend's service is welcomed by staff and students and is correlative to the University's vision in creating a multi-national on campus environment that is beneficial to both Australian and International students."

Ross Preen, Facilities Manager, Swinburne Univeristy Hawthorn

On what they like about our service: Leesa Mckenzie quoted "Altavend has a strong and passionate understanding of the market they serve backed by constant overseas research and innovative ideas."

On additional comments: Leesa Mckenzie quoted "They are a highly reliable and problem-free vendor to deal with and regularly maintain their machines and keep stock levels at maximum."

Leesa Mckenzie, Contract Officer, Deakin University

On what they like about our service: Caryn Ooi quoted "Reliable "

On improvements to our service: Caryn Ooi quoted "probably more around the campus"

Caryn Ooi, Student Admin, Deakin ICCB