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answering all technical calls...no matter the language.
Unlike a national centralized call centre, every machine is linked to the technician that service the area to provide a friendly and personalized answer to every call enquiry.

At Altavend, we understand that English can sometimes be a language barrier for some of our patrons who would wish to make an enquiry. That is why all our staff are able to converse in two other common Asia languages besides English and are trained to take all calls in a patient, non-patronizing and friendly manner.

All our vending machines are clearly labeled with contact information in the event of a malfunction which allows our call operators to be contacted directly to resolve any problems within a 24 hour turnaround, without bringing any inconveniences to the sites.
COPYRIGHT ALTAVEND SOLUTIONS PTY LTD 2009. ALL RIGHTS RESERVED.